You may phone the City Utility Billing department at 360-442-5099 or email Utility Billing for further information on this program.
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The basic eligibility criteria as defined in the resolution include the following definitions:
Also included in income are any contributions received from any family member or other people who are living in the same residence as the applicant for reduced utility rates, and who is helping defray such applicant's living costs.
Customers qualifying for the utility rate relief program shall receive a 50% reduction on the sanitary sewer residential base rate and a 50% reduction on the single-family residential rate for garbage/recycling service. In addition, all applicants qualifying for the City’s utility rate relief program shall be exempt from stormwater utility charges.
Residents who wish to apply for the discount program should complete the rate relief application (PDF), either by printing it at home and bringing it to the Utilities Customer Service Counter at the Finance Department or coming into the Finance Department to pick up an application. Complete the application, attach the appropriate documentation, and return the form in person or by mail to the Finance Office:Longview City Hall1525 Broadway StreetP.O. Box 128Longview, WA 98632