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1. Are you a new customer?

If you are a new customer, your garbage and recycling service is part of a bundled utility, where it also includes services for water, sewer, and stormwater. To set up a new account, please contact the Finance Department at 360-442-5099.

Please note that currently, recycling services are only provided to residential customers and not commercial. If you are a new commercial business, Waste Control Recycling can set you up with recycling services to collect either office paper or cardboard. They will coordinate a schedule that accommodates your needs and will bill you directly. If you are interested or have questions, please contact Waste Control Recycling at 360-425-4302.

2. Are you wanting to stop your garbage or recycling service?

Typically, the need to stop your garbage or recycling service is because you are moving or a tenant has left a rental unit. As noted above, because the utility charges are all bundled together, we do not have the means to stop only the garbage and recycling charges. When you stop service, all of the utility charges are stopped, including water, sewer, and stormwater. If you are moving or a tenant has vacated a property and you need to temporarily stop these services, please call the City Utilities Division at 360-442-5099.

3. Are you wanting to change your garbage or recycling service?

• If you are a residential customer and would like to change your current level of garbage or recycling service, such as wanting a second garbage container, please contact the City Solid Waste and Recycling Division at 360-442-5222.
• If you are a commercial business and would like to change your current level of garbage service or to find out what other options are available for your business, please contact the City Utilities Division at 360-442-5099.