Utility Rates

Billing Due Dates/Delinquency/Shut Off 

Bills are due when rendered and past due 15 days after the date of the billing. If the account is still unpaid 30 days after the billing date a $25 charge will be applied to your bill and a notice of disconnect will be mailed. Payment must be received prior to the date on notice to avoid disconnection of services. 

If services have been disconnected, a $50 fee plus outstanding balance needs to be paid to restore service If service has to be turned off, an additional $50 is assessed and all unpaid and delinquent charges have to be paid before water service can be restored. For service which has been disconnected, payment must be received at Longview City Hall by 3 p.m. to restore service that day. Please call our Utility Customer Service at phone 360-442-5099 with any inquiries.

Water Conservation

The City of Longview Water Department understands that customers have different water needs, but all customers are encouraged to practice water conservation by repairing leaks promptly and using water wisely.

Utility Payment

The City of Longview is pleased to offer customers several convenient payment methods. Visit our Utility Payments page to learn more. For additional information on any of the City's payment alternatives, please contact the Utility Division at 360-442-5099.

Utility Taxes

A utility tax in the amount of 14.5 percent is calculated on the gross revenue on each of the utilities we provide for those accounts located inside city limits.